By accessing or using the website www.ab-ipower.com (the "Website"), placing an order, or otherwise engaging with the products and services of AB‑iPower Co., LTD ("AB‑iPower", "we", "us", or "our"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms").

If you do not agree to these Terms, you must immediately cease all use of our Website and services. These Terms apply to all visitors, users, customers, and others who access or use the Website.

AB‑iPower Co., LTD is a manufacturer of hybrid solar generators and LiFePO4 energy storage systems, headquartered in Chongqing, China, with dedicated operations serving the United States and Australian markets.

You agree to use the Website only for lawful purposes and in accordance with these Terms. Specifically, you agree NOT to:

• Use the Website in any way that violates applicable local, national, or international laws or regulations.
• Transmit any unsolicited or unauthorized advertising or promotional material, spam, or any other form of solicitation.
• Attempt to gain unauthorized access to any part of the Website, server, or any connected database or network.
• Reproduce, duplicate, copy, sell, or exploit any portion of the Website without express written permission from AB‑iPower.
• Use automated tools (bots, scrapers, crawlers) to access, index, or collect data from the Website without prior written consent.
• Introduce viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material.
• Impersonate or attempt to impersonate AB‑iPower, an AB‑iPower employee, or any other person or entity.

All product descriptions, specifications, images, and pricing displayed on the Website are provided for informational purposes only and are subject to change without notice.

• Product Accuracy: We make every effort to display products accurately. However, we cannot guarantee that product images reflect the exact color or appearance of physical products.
• Availability: All products are subject to availability. AB‑iPower reserves the right to discontinue any product at any time.
• Technical Specifications: Specifications may vary depending on regional requirements, certifications (UL, CE, AS/NZS), and custom configurations.
• Custom Orders: For custom hybrid ESS configurations or bulk orders, specific terms will be agreed upon in a separate written contract.
• Pricing: All prices are in USD unless otherwise stated. Prices are exclusive of applicable taxes, shipping, and duties.

By submitting an order through the Website or via direct communication, you make an offer to purchase the product(s) subject to these Terms. AB‑iPower reserves the right to accept or decline any order at its discretion.

AB‑iPower ships products internationally, with primary focus on the USA and Australia. Shipping terms are determined per order and will be specified in your sales agreement.

• Incoterms: Default shipping terms are FOB (Free On Board) from Chongqing, China, unless otherwise agreed in writing.
• Lead Times: Standard production and delivery lead times range from 4 to 12 weeks depending on product type and order volume.
• Import Duties & Taxes: The buyer is responsible for all import duties, customs fees, and applicable taxes in the destination country.
• Freight & Insurance: AB‑iPower can arrange freight and insurance on request. Costs are for the buyer's account unless otherwise agreed.
• Delivery Delays: AB‑iPower is not liable for delays caused by events beyond our control, including but not limited to port congestion, customs delays, or force majeure events.

AB‑iPower stands behind the quality of its products and offers the following warranty and return terms:

All content on the Website, including but not limited to text, graphics, logos, images, product designs, technical documentation, videos, and software, is the exclusive property of AB‑iPower Co., LTD or its content suppliers and is protected by applicable intellectual property laws.

• You may not reproduce, modify, distribute, transmit, display, or create derivative works from any content on this Website without prior written authorization from AB‑iPower.
• The AB‑iPower name, logo, and all related product names and marks are trademarks of AB‑iPower Co., LTD. Unauthorized use is strictly prohibited.
• You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only.

The Website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Warranties that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
• Warranties regarding the accuracy, completeness, or timeliness of any information on the Website.

To the fullest extent permitted by applicable law, AB‑iPower, its directors, employees, agents, suppliers, and licensors shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses.
• Damages arising from unauthorized access to or use of our servers and/or any personal information stored therein.
• Damages arising from interruptions to our Website or services, including transmission errors, device failures, or network disruptions.
• Damages resulting from third-party conduct, including but not limited to third-party service providers or shipping carriers.

In no event shall AB‑iPower's total liability exceed the amount paid by you for the specific product or service giving rise to the claim in the twelve (12) months preceding the claim.

You agree to defend, indemnify, and hold harmless AB‑iPower and its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms and Conditions.
• Your use or misuse of the Website or any AB‑iPower products.
• Your violation of any third-party rights, including intellectual property rights or privacy rights.
• Any content you submit, post, or transmit through the Website.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

For customers in the United States, any disputes that cannot be resolved amicably shall be subject to binding arbitration in accordance with the rules of the American Arbitration Association, with proceedings conducted in English.

For customers in Australia, disputes shall be governed by the applicable laws of the State of New South Wales, Australia.

AB‑iPower reserves the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page.

It is your responsibility to review these Terms periodically. Your continued use of the Website following the posting of any changes constitutes your acceptance of those changes. If you do not agree to the modified Terms, you must stop using the Website immediately.

If you have any questions about these Terms and Conditions, please contact us: