Warranty & returns

📦 Warranty & Returns Policy

✅ Product Warranty

At AB-iPower, we stand by the quality of our products. All our products come with a standard 2-year warranty from the date of purchase, unless otherwise stated.

Covered:

• Manufacturing defects
• Malfunctions under normal use
• Battery capacity loss beyond normal limits

Not covered:

• Damage from misuse, accidents, or unauthorized repairs
• Normal wear and tear
• Improper installation or non-compliance with the manual

🔄 Returns & Exchanges

We want you to be fully satisfied. You may request a return or exchange within 14 days of receiving your order.

Conditions:

• Unused, in original condition and packaging
• Proof of purchase required
• Customer covers return shipping, unless defective or wrong item

Contact our support team at sales@ab-ipower.com to start a return.

📦 How to Return a Product

1. Contact us at sales@ab-ipower.com and describe the issue.
2. Receive return authorization and instructions.
3. Pack the product securely and ship it to the address we provide.

💬 Need Help?

Our team is here to help! For any warranty or return questions, please contact us at
sales@ab-ipower.com.